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ISO/TR 32123:2024 PDF
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Transaction assurance in E-commerce — After-sales services
This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.
| Edition | 2024 |
|---|---|
| Published Date | 2024 |
| Published By | International Standardization Organisation/Technical Reference |
| Page Count | 17 |
