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ISO/TS 24082:2021 PDF
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Service excellence — Designing excellent service to achieve outstanding customer experiences
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
| Edition | 2021 |
|---|---|
| Published Date | 2021 |
| Published By | ISO/TS |
| Page Count | 26 |
