ISO/IEC 19086-3:2017 PDF
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Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.
| Edition | 2017 |
|---|---|
| Standard Part No | 3 |
| Published Date | 2017 |
| Published By | International Standardization Organisation /International Electrotechnical Commission |
| Page Count | 15 |
